Presentation on theme: “Management 11e John Schermerhorn”— Presentation transcript: 1 Management 11e John Schermerhorn Chapter 3 Ethics and Social. Presentation on theme: “Management 11e John Schermerhorn”— Presentation transcript: 1 Management 11e John Schermerhorn Chapter 4 Environment. 2 Planning Ahead — Chapter 1 Study Questions are the challenges of working today? are organizations like in the new workplace? are.

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Management 11e John Schermerhorn – ppt download

Traditional organization structures Departmentalization Groups people with and jobs into work units or formal teams These formal teams are linked to create three major types of traditional organizational structures Functional Divisional Matrix Management 11e Chapter How do you learn managerial skills and competencies?

Use of Statistical methods. Map core processes in respect to workflows. Manufacturing Organizations Produce physical goods Service Organizations Produce services 5 Study Question 1 What are the essentials of operations and services management? Auth with social network: Potential disadvantages of functional structures: Methods of inventory control Economic order quantity Just-in-time scheduling Inventory control Economic order quantity EOQ Inventory replenished with fixed quantity order when inventory falls to predetermined level.

Management 11e John Schermerhorn Chapter 1 Introducing Management.

Improves focus and flexibility Improves action orientation Improves coordination Improves time management Improves control Management 11e Chapter 8. Sensation Thinkers impersonal, realistic, prefer facts Intuitive Thinkers impersonal, abstract, idealistic, likes unstructured problems Sensation Feelers relationship oriented, analytical, realistic Intuitive Feelers relationship oriented, abstract, flexible Managers use different cognitive styles Management 11e Chapter 7.

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Continuous improvement Quality circles Continuous improvement Constant search for new ways echermerhorn improve current performance. Most of the presentations sschermerhorn slideshows on PowerShow. How do ethical dilemmas complicate the workplace?

Introduction to Management 11e John Schermerhorn – ppt video online download

Three Steps in Delegation: Help Preferences Sign up Log in. Most of us 3 month time frame A few of us 1 year time frame Very few of us 20 year time frame Management 11e Chapter 8. Functional structures People schermerhoen similar skills and performing similar tasks are grouped managemen into formal work units Members work in their functional areas of expertise Are not limited to businesses Work well for small organizations producing few products or services Management 11e Chapter Difficulties in pinpointing responsibilities Functional chimneys problem Sense of cooperation and common purpose break down Schermsrhorn view of performance objectives Excessive upward referral of decisions Management 11e Chapter Corporate social responsibility and governance: Problem avoiders Inactive in information gathering and solving problems Problem solvers Reactive in gathering information and solving problems Problem seekers Proactive in anticipating problems and opportunities and taking appropriate action to gain an advantage Management 11e Chapter 7.

Virtually eliminates carrying costs of inventories.

Process reengineering Systematic and complete analysis of work processes. Accommodative meets economic, legal, and ethical responsibilities.

What is the role of information in the management process?

Supply chain management Supply chain management is the strategic management of all operations relating to an organizations resource suppliers. Environmental uncertainty a lack of complete information regarding what exists and what developments may occur in the external environment Two dimensions of environmental uncertainty: Gather intelligence information Provide public information Information exchanges within the organization: Characteristics of useful information: Mechanistic Designs Predictable goals Centralized authority Many rules and procedures Narrow spans of control Specialized tasks Few teams and task forces Formal and impersonal means of coordination Organic Designs Adaptable goals Decentralized authority Few rules and procedures Wide spans of control Shared tasks Many teams and task forces Informal and personal means of coordination Management 11e Chapter How do organizations manage service and product quality?


Value chain Sequence of step-by-step activities resulting in finished goods or services with customer value. Search for ways to eliminate unnecessary tasks or work. Step 2 — generate and evaluate possible solutions cont.

Quality and Continuous Improvement W. Nobody will ever find out. Download ppt “Management 11e John Schermerhorn”.

Ethics Code of moral principles. Managers are delegating more and finding more ways to empower people at all levels Management 11e Chapter How government influences organizations: Organizations are reducing staff size Organizations are seeking increased operating efficiency echermerhorn employing fewer staff personnel and smaller staff units Management 11e Chapter Applying them to all aspects of operations.

How can work processes be designed for productivity?

Process value analysis Core processes are identified and evaluated for their performance contributions. Degree of complexity Rate of change.